Security Policy

Futonland website takes every precaution to protect our users' information.

We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our web site reduce the likelihood of security problems to a level appropriate to the type of data involved. The Futonland's servers use Secure Sockets Layer (SSL), an encryption technology that works with all browsers so that only Futonland can read a customer's personal information.

Legal Disclaimer

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or to comply with a legal process served on our Web site. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection.

By using the Futonland web site, you agree to this Security Policy. This is our entire and exclusive Security Policy and it supersedes any earlier version. Our Terms and Conditions take precedence over any conflicting Policy provision. We may change our Security Policy by posting a new version of the policy on this page. It is your responsibility to review it frequently for changes.

Smooth delivery and comfy futon mattress

First time buying from Futonland so wasn’t sure what to expect. The delivery experience went very smoothly, I got several calls to set up and confirm delivery times. The futon mattress itself is very comfortable, no weird smells (bought the Wool Wrap Cotton And Double Foam 8 Inch Futon Mattress by Gold Bond). It’s tough to fold the mattress as a sofa though, you need two people. Overall a great online shopping experience

James

I was a little bit nervous ordering

I was contacted by Futonland the next day to confirm the purchase. Shipping was quick, there was a one week delay by the shipping company but I was kept informed of the delay. Delivery was very good.

Kim

Excellent product and good process

Timely delivery, friendly and efficient assembly process, and most important, really superb bunk bed and mattresses. Thank you!

Michael

Excellent quality of the furniture

Pay extra for the assembly of the futon even though I found it to be expensive and still question the cost. The delivery was on time and the technicians did assemble the futon and dispose of the packaging. They did well to check final step of assembly for any missed steps or imperfections with the furniture.

Pat

Very happy with murphy bed and excellent delivery service

Our murphy bed arrived earlier than expected, in great shape and was not difficult to put together. The people who delivered it went above and beyond to help us and were very kind. We really appreciated their great service. The mattress seems comfortable and there is plenty of extra room for storing sheets and a comforter. Would definitely buy from Futonland again!

Briana

Very well done beginning to end

First I actually got to speak To a human. He knew the products and was able and willing to discuss my needs and wants and make recommendations. He also checked inventory to be sure the item was available rather than getting all the payment info hen sending an email saying - oops, it's backordered.

Caroline

Very seamless experience

The salesperson and delivery team were very professional and friendly and answered all my questions.

Mallory

All points of service were on point!

Everyone involved in the points of service -- from my telephone order inquiry to the delivery of my new futon mattress -- was courteous, friendly, knowledgeable and efficient.

Eric

Great from start to finish

The futon we purchased is beautiful! It was easy to assemble because the video instruction was well done. I’m so glad that we purchased a better mattress for this futon. It’s comfortable for sleeping and sitting. The whole experience was great from beginning to end. Thank you!

Maria

Delivered promptly

Men were helpful in disassembling old couch to make it manageable, and readjusting the rug.

Hillel

Futonland to the rescue

My husband and I are so pleased by the integrity of Futonland. We had problems with the delivery company, and the people at Futonland, Patrick, Irena and Eddie, advocated for us.

Mr and Mrs Gallagher

Fantastic!

We are very happy with our purchase, easy to assemble, comfortable and convenient, highly recommend!

Sara